Privacy Policy
Last Updated: 23rd April 2025
Welcome to SketchPet.com (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect personal information from you in a variety of ways, including:
- Personal Data: Information you provide directly, such as your name, email address, pet's name, and pet type (dog/cat) when you use our quiz or place an order.
- Pet Photos: Images you upload for the creation of your custom pet portrait.
- Payment Information: We use third-party payment processors to handle transactions. We do not store your full credit card details on our servers. The payment processor's privacy policy will apply to the information you provide them.
- Usage Data: Information automatically collected when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed. This is typically collected via cookies or similar technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and operate our services (creating and delivering your pet portrait).
- To process your transactions.
- To communicate with you, including sending order confirmations, updates, and responding to inquiries.
- To improve our website and services.
- To send promotional emails or offers. You can opt-out at any time.
- To prevent fraudulent transactions and enhance security.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:
- With Service Providers: We may share information with third-party vendors and service providers who perform services for us or on our behalf, such as payment processing, email delivery, and hosting services.
- With Artists: Your pet's photo and chosen style details are shared with our artists solely for the purpose of creating your portrait.
- For Legal Reasons: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement administrative, technical, and physical security measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect usage data and improve your experience on our Site. You can control the use of cookies at the individual browser level.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. Please contact us using the information below to exercise these rights.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]